- How to place orders
Orders can be made on the online site (recommended) by following the secure procedures provided or by email in particular circumstances. In this case the buyer will receive a payment request for the ordered goods.
- Payments
The main payment accepted is PayPal, in special cases payment by bank transfer may be required by mail.
- Shipping
The shipment of the products is mainly carried out via registered mail with tracking.
- Weight-Dimensions Limits
Oorders over 1Kg will be subject to approval after checking the dimensions, you will be contacted for all information. In any case the order cart has a warning exceeding the weight and does not allow adding other products.
- Delivery times
Shipping times are very variable, it depends a lot on periods, the country and the continent if required you will be provided with the tracking number to track the shipment.
- EXTRA EU order:
Starting from October 1st 2024 I will no longer ship outside the European Union, in some cases and in particular periods I can evaluate some requests coming from outside the EU, small orders, one or two products max..
- EU order:
About a week/10 days for shipping.
- Delivery problems
In case of loss of delivery you have the guarantee of full refund of the amount paid or you can request another shipment, in any case please contact me at info@videoaviation.com to resolve the problem.